Terms & Conditions

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Welcome

Thank you for visiting www.myreturntome.com! We are so glad that you stopped by. Here are our Terms and Conditions for our website, so that you can be aware of what use of this website entails. Your business is important to us so we take care to ensure that our standards of care for website use are current and easy to understand. If you have any questions please direct them to support@myreturntome.com.

Please read the following Terms and Conditions of service carefully before using this website.

Introduction

The Terms and Conditions (“Terms”) contained here in are a legal contract between you and Return to Me, LLC (“RTM, LLC”, “we”, “us” or “our”). By using the Website at www.myreturntome.com (“Website” or “Site”), including purchasing of service from this Website, or by clicking a box that states that you accept or agree to these Terms, you signify your agreement to these Terms. If you do not agree to these Terms, you may not use this Website.

You agree that by using this website, you are at least 18 years of age, or visiting under the supervision of a parent or guardian, and legally able to enter into a contract. If you are viewing and using the website on behalf of your employer, you represent and warrant that you are authorized to bind your employer to these Terms.

It is your responsibility to review these Terms periodically. We reserve the right to revise these Terms at any time without notice to you. If you use the website after the revisions are made, you agree to such revisions. If you do not agree to these revised Terms, please do not use this website.

In the event that any website links have become broken or email addresses do not work it becomes the responsibility of the client to notify us and/or search for the current contact information on the internet. We are happy to assist with any issues and correct any problems. We are grateful for you time. You can find our contact information at the end of the Terms and Conditions.

Website

We grant you a limited license to access and use this website for your personal use, and to copy, distribute, and transmit the content of these websites only to the extent that such copying, distribution, and transmission is automatically done through your browser software incidentally to using this website for your personal use or for the purpose of purchasing RTM, LLC services. This license does not include any resale or commercial use of this website or its contents; any collection and use of any services listings, or descriptions; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or data gathering and extraction tools.

Except as permitted above, this website or any portion of these websites may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of RTM, LLC. You may not use any meta tags or any other "hidden text" utilizing RTM, LLC’s name or trademarks without the express written consent of RTM, LLC. Any unauthorized use terminates the permission or license granted by RTM, LLC.

We reserve the right to change any information, features and functions of these websites without prior notice. We reserve the right to stop supplying RTM, LLC services at any time at our absolute discretion. We may refuse service, terminate accounts and/or deny access to any or all parts of these websites if you engage in any conduct or activities that we determine, in our sole discretion, violate these Terms, our rights or the rights of any third party. Use of these websites for any illegal or unauthorized purpose is strictly prohibited.

No Unlawful or Prohibited Use

As a condition of your use of these websites, you warrant to us that you will not use these websites for any purpose that is unlawful or prohibited by these Terms. You may not use these websites in any manner, which could damage, disable, overburden, or impair these websites or interfere with any other party's use and enjoyment of these websites. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through these websites.

No Medical Advice

The information contained on this website, or provided at your request, is provided for informational purposes only and is not intended to be medical or health care advice. We do not market or sell services for the purposes of diagnosing, treating, curing or preventing any disease. We do not recommend any particular form of medical treatment or that persons manage their own health problems without the advice of a licensed health care practitioner. Information found or received on or through this website should not be used in place of a visit with, call to, consultation or advice from a health care provider. If you suspect you have a medical problem, or should you have any health care related questions, please promptly call or see your health care practitioner. Before using any services offered on this website, carefully read all disclaimers and policies that accompany these services.

Services

The services made available on this website is intended for personal use only. You may not assign, transfer, re-market, resell or otherwise dispose of, such services without obtaining RTM, LLC’s prior written consent and at this time there are no authorized resellers.

RTM, LLC may cancel or modify appointments or purchases on this website if it appears that they are the result of fraudulent or inappropriate activity, including those listed in the “Services” section, or under other circumstances where it appears that the appointment or purchase contains or has resulted from a mistake or error.

Other policies and terms included on this website, including cancellation and refund policies, may apply to your purchase and are incorporated by reference herein. We may revise and discontinue appointments or services at any time. We reserve the right to limit appointment or service quantity at any time without notice. Prices and promotions are subject to change without notice.

Billing and Payment

Terms of payment are within our sole discretion, and unless otherwise agreed to by us, payment must be received by us prior to our acceptance of an appointment or service. Payment for the appointments or services requested through the website may be made through a valid credit card, debit card or other payment method offered through the website. Appointment or service requests are not binding upon us, until accepted by us. We reserve the right to refuse and refund any appointment or service request placed on this website.

Taxes

Unless you provide us with a valid and correct tax exemption certificate applicable to the service location prior to our acceptance of the order, you are responsible for sales and all other taxes associated with your order, however designated. If applicable, a separate charge for taxes will be shown on the checkout page.

Cancellation and Refund Policies

The Cancellation Policy and Refund Policy are made available in several locations on the website and forms. Take note of the policy date to determine if there has been a change. We reserve the right to make a change to these policies at any time without notification to you. The Cancellation and Refund Policies can be found on the website at www.myreturnytome.com/cancellations-and-refunds

If you need to cancel or reschedule, please notify us at least 24 hours in advance of your scheduled appointment. Any cancellation or no-show with less than 24 hours notice is subject to a cancellation fee amounting to the cost of the scheduled service. If you are cancelling one session from a previously purchased package, within 24 hours, that session will be deducted from that package.

A full refund will be made for appointments that are cancelled at least 24 hours in advance or more. There are no refunds for completed sessions. If you purchased a package and decide to discontinue within 3 months of purchase, you will be refunded for the unused sessions at the rate of the discounted package value per session. There are no refunds for packages after 3 months of purchase.

Accounts

Some appointments and services on this website permit or require you to create an account to participate or to secure additional benefits. You agree to provide, maintain and update true, accurate, current and complete information about yourself as prompted by any of the registration processes (the "Registration Data"). You shall not impersonate any person or entity or misrepresent your identity or affiliation with any person or entity, including using another person's username, password or other account information, or another person's name, likeness, voice, image or photograph.

You are responsible for maintaining the confidentiality and security of that username and password, and are responsible for all activity on your account whether or not authorized. You also agree to promptly notify us at support@myreturntome.com of any unauthorized use of your username, password, other account information, or any other breach of security that you become aware of involving or relating to these websites.

We may suspend or terminate your account and your ability to use this website or portion thereof for failure to comply with these Terms or any special terms related to a particular service, for infringing copyright, or for any other reason whatsoever.

Electronic Communications

When you use the website, send emails to us, or send text messages, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email, or by posting notices on the websites, or by sending text messages. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Testimonial Disclaimer

In accordance with the United States Federal Trade Commission (FTC) guidelines concerning the use of endorsements and testimonials in advertising, please be aware of the following:

The people giving testimonials and consumer stories appearing on RTM, LLC platforms and social media may have been compensated with free services or discounts for use of their experiences.

Testimonials and consumer stories appearing on RTM, LLC platforms are received in various forms via a variety of submission methods. The testimonials and consumer stories reflect the real-life experiences and opinions of individuals who have used our services. However, individual results may vary, and results may not be typical.

We do not claim, nor should the reader assume, that any individual experience recounted is typical or representative of what any other consumer might experience. Testimonials and consumer stories are not necessarily representative of what anyone else using our services may experience. Results may vary depending on a multitude of factors, including: age, gender, physical condition, exercise routine, concomitant products used, health history, lifestyle and diet.

The testimonials and consumer stories displayed are given verbatim except for grammatical or typing error corrections. Some testimonials or consumer stories may have been edited for clarity or shortened in cases where the original testimonial included extraneous information of no relevance to the general public. RTM, LLC is not responsible for the opinions or comments posted on RTM, LLC platforms and social media, and does not necessarily share the opinions, views or commentary of postings on or about RTM, LLC platforms and social media. All opinions expressed are strictly the views of the poster or reviewer.

Testimonials and consumer stories on RTM, LLC platforms and social media are not intended, nor should they be construed, to diagnose, treat, cure, mitigate or prevent any disease. To the contrary, our services are not intended to diagnose, treat, cure, or prevent any disease. Information provided by RTM, LLC platforms and social media is not a substitute for individual medical advice.

Intellectual Property Infringement

At RTM, LLC we understand the time, effort, passion, and cost that goes into creating, developing, and implementing a concept or idea to reach people. RTM, LLC respects the rights of others including the intellectual property rights. We ask that you show us the same courtesy through your actions. If a situation should arise, and it is deemed by RTM, LLC to be appropriate, at our discretion, we may cancel or terminate service and/or access to the website for users who infringe on the intellectual property rights of others.

If you believe that your work is the subject of copyright infringement and/or trademark infringement and it appears on this website, please provide the RTM, LLC Copyright Designated Agent with the following information in writing.

We adhere to the process per the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (“DMCA”), 17 U.S.C. 512 referenced here: www.govinfo.gov/app/details/USCODE-2021-title17/USCODE-2021-title17-chap5-sec512.

[17 U.S.C. 512(c)(3)(A)]:

(c) Information Residing on Systems or Networks At Direction of Users.—

(3) Elements of notification.—

(A) To be effective under this subsection, a notification of claimed infringement must be a written communication provided to the designated agent of a service provider [RTM, LLC] that includes substantially the following:

(i) A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

(ii) Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.

(iii) Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider [RTM, LLC] to locate the material.

(iv) Information reasonably sufficient to permit the service provider [RTM, LLC] to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted.

(v) A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.

(vi) A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

RTM, LLC’s Designated Agent for a notice of claims of copyright infringement on this website can be reached the following ways: 

Mail: 

Return to Me, LLC

Attn: Copyright Designated Agent

PO Box 3

Elko, GA 31025-0003

Email: legal@myreturntome.com

Copyright infringements under [17 U.S.C. 512(f)] of the DMCA may be subject to liability. The DMCA defines this as any person who knowingly materially misrepresents that material or activity is infringing.

RTM, LLC’s DA will notify you that we have removed or disabled access to copyrighted material that you indicated in your notification of claimed infringement, provided that removal is pursuant to a valid DMCA take-down notice. Per the DMCA [17 U.S.C. 512(g)(3)] you may provide a counter notification to us in writing specifically to the RTM, LLC DA that includes all of the following information:

[17 U.S.C. 512(g)(3)]:

(g) Replacement of Removed or Disabled Material and Limitation on Other Liability.—

(3) Contents of counter notification.—To be effective under this subsection, a counter notification must be a written communication provided to the service provider’s [ designated agent that includes substantially the following:

(A) A physical or electronic signature of the subscriber.

(B) Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled.

(C) A statement under penalty of perjury that the subscriber has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.

(D) The subscriber's name, address, and telephone number, and a statement that the subscriber consents to the jurisdiction of Federal District Court for the judicial district in which the address is located, or if the subscriber's address is outside of the United States, for any judicial district in which the service provider may be found, and that the subscriber will accept service of process from the person who provided notification under subsection (c)(1)(C) or an agent of such person.

RTM, LLC reserves the right, at its sole discretion, to terminate the account or access of any user of this website who is the subject of repeated DMCA or other infringement notifications.

Disclaimers and Limitation of Liability

Throughout our website, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third party sites does not imply an endorsement or sponsorship of such sites, or the information, products or services offered on or through the sites. In addition, neither we nor affiliates operate or control in any respect any information, products or services that third parties may provide on or through the site or on websites linked to by us on the website.

If applicable, any third party opinions, advice, statements, services, offers, or other information or content expressed or made available by said third parties, including information providers, are those of the respective authors or distributors, and not RTM, LLC. Neither RTM, LLC nor any third party provider of information guarantees the accuracy, completeness, or usefulness of any content. Furthermore, RTM, LLC neither endorses nor is responsible for the accuracy and reliability of any opinion, advice, or statement made on any of the websites by anyone other than an authorized RTM, LLC representative while acting in his/her official capacity.

THE INFORMATION, PRODUCTS AND SERVICES OFFERED ON OR THROUGH THIS WEBSITE AND BY RTM, LLC AND ANY THIRD-PARTY TOOLS OR SITES ARE PROVIDED “AS IS”, “AS AVAILABLE”, AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT REPRESENT OR WARRANT THAT THE SITE OR ANY OF ITS FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THIS WEBSITE, THIRD PARTY LINKS, OR ALL RELATED SERVERS AND COMPONENTS THAT MAKE IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

RTM, LLC DOES NOT MAKE ANY WARRANTEES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS ON THESE WEBSITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE. APPLICABLE LAW MAY NOT ALLOW LIMITATIONS OR EXCLUSIONS ON WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

RTM, LLC AND ITS THIRD PARTY SUPPLIERS, SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THESE WEBSITES OR MATERIALS ON THE SITE, EVEN IF RTM, LLC OR ITS THIRD PARTY SUPPLIER HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Copyright

The technology underlying, and the entire contents of these websites, including but not limited to text, graphics, images, audio clips, digital downloads, data compilation or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of RTM, LLC or GoDaddy, and is protected by copyright and other intellectual property or proprietary rights. The collective work includes works that are licensed to RTM, LLC from GoDaddy. Copyright 2023 Return to Me, LLC. All rights reserved.

Indemnification

You agree at all times to defend, indemnify and hold harmless RTM, LLC, its affiliates, their successors, transferees, assignees and licensees and their respective parent and subsidiary companies, agents, associates, officers, directors, shareholders and employees of each from and against any and all claims, causes of action, damages, liabilities, costs and expenses, including legal fees and expenses, arising out of or related to your breach of any obligation, warranty, representation or covenant  set forth herein.

Privacy

Appointment registration data and certain other information about you are subject to our Privacy Policy. You understand that the technical processing and transmission of this website may involve the transmission of data over various networks and format changes to conform and adapt to technical requirements of connecting networks or devices, both within and outside of the control of RTM, LLC. For more information, see our privacy policy at www.myreturntome.com/privacy-policy.

Third Party Links

This website may link to websites operated by third parties (“Third Party Sites”). RTM, LLC has no control over these Third Party Sites, all of which have separate privacy and data collection practices, independent of RTM, LLC.

RTM, LLC is not responsible for and does not endorse or accept any responsibility for the availability, contents, products, services or use of any Third Party Site, any website accessed from a Third Party Site or any changes or updates to such Third Party Sites. These Third Party Sites are only for your convenience and therefore you access them at your own risk.

You acknowledge that you bear all risks associated with access to and use of content provided on a Third Party Site and agree that RTM, LLC is not responsible for any loss or damage of any sort you may incur from dealing with a third party. You should contact the site administrator for the applicable Third Party Site if you have any concerns regarding such links or the content located on any such Third Party Site.

Dispute Resolution and Arbitration

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Georgia, any dispute shall be subject to binding arbitration in Houston County, Georgia. If any provision of this agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

This Dispute Resolution and Arbitration provision (“Provision”) facilitates the prompt and efficient resolution of any disputes that may arise between you and RTM, LLC Parties as defined below.

Arbitration is a form of private dispute resolution in which persons with a dispute waive their rights to file a lawsuit, to proceed in court and to a jury trial, and instead submit their disputes to a neutral third person (or arbitrator) for a binding decision.

Most customer concerns can be resolved quickly and to a customer’s satisfaction by contacting us at support@myreturntome.com.

Please read this Provision carefully. It provides that all Disputes between you and RTM, LLC Parties shall be resolved by binding arbitration. Arbitration replaces the right to go to court. In the absence of this arbitration agreement, you may otherwise have a right or opportunity to bring claims in a court, before a judge or jury, and/or to participate in or be represented in a case filed in court by others (including, but not limited to, class actions). Except as otherwise provided, entering into this agreement constitutes a waiver of your right to litigate claims and all opportunity to be heard by a judge or jury. There is no judge or jury in arbitration, and court review of an arbitration award is limited. The arbitrator must follow this agreement and can award the same damages and relief as a court (including attorneys’ fees).

For the purpose of this Provision, “RTM, LLC Parties” means Return to Me, LLC. and its parent, subsidiary, and affiliate companies, and each of their respective officers, directors, employees, and agents, of which at this time there is one person. The term “Dispute” means any dispute, claim, or controversy between you and RTM, LLC Parties regarding any aspect of your relationship with RTM Parties whether based in contract, statute, regulation, ordinance, tort (including, but not limited to, fraud, misrepresentation, fraudulent inducement, or negligence), or any other legal or equitable theory, and includes the validity, enforceability or scope of this Provision (with the exception of the enforceability of the Class Action Waiver section below). “Dispute” is to be given the broadest possible meaning that will be enforced, and shall include any claims against other parties relating to services or products provided or billed to you (such as RTM, LLC Parties or third-party vendors) whenever you also assert claims against us in the same proceeding.

Class Action Waiver

Use of this website and our services is agreement to this Class Action Waiver. You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren’t allowed.

The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a class or representative proceeding or claims (such as a class action, consolidated action or private attorney general action) unless all relevant parties specifically agree to do so following initiation of the arbitration

Jury Waiver

You understand and agree that by entering into this Agreement you and RTM, LLC Parties are each waiving the right to a jury trial or a trial before a judge in a public court. In the absence of this Provision, you and RTM, LLC Parties might otherwise have had a right or opportunity to bring Disputes in a court, before a judge or jury, and/or to participate or be represented in a case filed in court by others (including class actions). Except as otherwise provided in these Terms and Conditions, those rights are waived. Other rights that you would have if you went to court, such as the right to appeal and to certain types of discovery, may be more limited or may also be waived.

Severability

If any clause within this Provision (other than the Class Action Waiver clause above) is found to be illegal or unenforceable, that clause will be severed from this Provision, and the remainder of this Provision will be given full force and effect. If the Class Action Waiver clause is found to be illegal or unenforceable, this entire Provision will be unenforceable and the Dispute will be decided by a court.

Continuation

This Provision shall survive the termination of your account or other relationship with the RTM, LLC Parties. Notwithstanding any provision in this Agreement to the contrary, we agree that if RTM, LLC Parties makes any change to this Provision (other than a change to the Notice Address), you may reject any such change and require the RTM, LLC Parties to adhere to the language in this Provision if a Dispute between you and the RTM, LLC Parties arises.

Local Laws and Export Control

RTM, LLC controls and operates these websites from its headquarters in the United States of America and the services and material offered on these websites may not be appropriate or available for use in other locations. If you use this website or the services outside the United States of America, you are responsible for compliance with applicable local laws.

Applicable Law

Your use of this website shall be governed in all respects by the laws of the state of Georgia, U.S.A., without regard to its choice of law provisions.

Typographical Errors

In the event a service is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, RTM, LLC shall have the right to refuse or cancel any orders placed for services listed at the incorrect price, whether or not the order has been confirmed and your credit card or debit card charged. If your credit card or debit card has already been charged for the purchase and your order is canceled, RTM, LLC shall promptly issue a credit to your credit card or debit card account in the amount of the charge.

Termination

The provisions relating to Intellectual Property Infringement, Copyrights, Disclaimers and Limitation of Liability, Indemnification, Dispute Resolution and Arbitration, Class Action Waiver, Local Laws, Export Control, Applicable Law, and Typographical Errors shall in all events survive any termination of your account or any termination of these Terms.

Changes to Our Terms and Conditions

We may update our Terms and Conditions to account for business, best practices, legal, or regulatory reasons. This will most likely not be very often, but as is please take time to refer to the dates of the changes.

Contact Us

Please contact us if you have any questions or concerns about Terms and Conditions so we can address the questions or concerns whenever possible. We can be reached by email at support@myreturntome.com.

Or we can be reached by mail in the United States of America at:

Return to Me, LLC

Attn: Policy Support

PO Box 3

Elko, GA 31025-0003

[Terms and Conditions: RTM, LLC; July 16, 2023; Rev000]